Small businesses are the fabric of our community and make the Upper West Side the world-class neighborhood it is. Ken will have a dedicated staff member devoted to helping small businesses; whether that’s assistance navigating the labyrinth of city agencies or helping to fight unwarranted fines. Ken also supports the creation of a grace period during which non-health related violations can be remedied without the a letter grade or fine being issued. Ken will work to reform the Small Business Services to set the agency on a course to better meet the needs of its core constituency. He will also work with the agency to develop an online “dashboard” for small business owners where they can easily view what permits they have, need and the status of applications.